Rushmore Loan Management Services LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Rushmore Loan Management Services LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Connecticut

My mortgage lender has not paid my property taxes and I now have a warrant against the property. They have not received a payment from them since - 2015. Next payment was due - 2015. I sent my lender a deliquient letter and they said it would be paid within two weeks. Two months go by and that 's when I received a warrant from the -. I 'd like to know how to proceed and it it possible to change lenders. I have absolutely no trust in them and they are clearly mishandling my mortage payment that I send to them on time every month. This lien goes on my credit and I 'm at risk of losing my home.

Rushmore Loan Management Services LLC customer in Connecticut
May 10, 2016

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Rushmore Loan Management Services LLCComplaint HistoryComplaints7/201210/201212/20121/20135/20137/20139/201310/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20169/201612/20162/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Rushmore Loan Management Services LLCLoan servicing, payments, escrow account99.2%0.8%Closed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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