AmeriHome Mortgage Company, LLC Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

AmeriHome Mortgage Company, LLC Mortgage department,

VA mortgage Loan servicing, payments, escrow account Washington

On -/-/2016 I called Amerihome Mortage and asked how to set up automatic payments thur my bank.They said it would be easy. ON -/-/2016 I got an overdue notice from they.I called and wrote and over phone check.On -/-/2016 they took out two payments from my checking account.I called on -/-/2016 and said I want my money back.They said they would send me back one payment.I got both back in checking .So on -/-/2016 I called them and wrote another check for a payment.For some reson that did n't get put in, so I wrote another - on -/-/2016 to them.On -/-/2016 I got a call from them saying I still owed them two payments, i missed 04 and 05.I then faxed them my records .and was told I still owed two payments.ON -/-/2016 I got two calls from them, saying I still have to pay them two months payments.That day I think I talked to them 5 times.And they are not very nice.

AmeriHome Mortgage Company, LLC customer in Washington
May 10, 2016

* Source: CFPB Complaint Database

AmeriHome Mortgage Company, LLC response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3AmeriHome Mortgage Company, LLCComplaint HistoryComplaints11/20142/20153/20154/20157/20158/20159/201510/201512/20153/20164/20165/20166/201611/201612/20162/20173/20174/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmeriHome Mortgage Company, LLCLoan servicing, payments, escrow account76.7%6.7%16.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints