Wells Fargo & Company Credit Card Complaint

Billing disputes

Wells Fargo & Company Credit card department,

Billing disputes Ohio

I was told to change my credit card number since I could not get the phone number for -. I changed credit card numbers and Wells Fargo still let the charge go through. The charge was $19.00

Wells Fargo & Company customer in Ohio
May 07, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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How Wells Fargo & Company handles Billing disputes complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20162/20173/20174/201701234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyBilling disputes71.2%25.0%3.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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