U.S. Bancorp Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

U.S. Bancorp Mortgage department,

FHA mortgage Application, originator, mortgage broker Missouri

On -/-/-, we were pre- approved by US Bank for a Motgage loan of up to -, We were wanting to see if we could buy a house where I boy -, after the approval we found a home for - called the bank got the paperwork started and on -/-/-, everything was approved and we actually signed paper work and the appraisal was ordered, they had called my insurance company on -/-/-, to get insurance coverage. They emailed me -/-/- to get drivers license copies which I know is down to the final closing part, and bank statement copies to verify closing costs, on Thursday -/-/-, I had called to get a payoff to move my business loan to another bank. On that next Monday, I received an email saying they could n't do the loan, reason debt to income ratio, I actually took all info to another bank and they had said our income to debt ratio was well within the guidelines, I actually later found out the appraisal was cancelled at - - on Friday -/-/- and also had found out that US Bank owns the appraisal company there. We believe the appraisal had already been done but they worked the paper work to say it had been canceled.

U.S. Bancorp customer in Missouri
May 05, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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