Equifax Credit Reporting Complaint

Incorrect information on credit report personal information

Equifax Credit reporting department,

Incorrect information on credit report Personal information Massachusetts

I keep contacting you regarding fraudulent activity through my - credit card. In the fall someone managed to change my address to - Florida while trying to steal my identity and this card. I have spoken to the credit card company on - -, 2016 as they kept reporting this address as my new one even though they are the ones who notified me there was a problem with my account. They canceled my card & issued a new -. They have supposedly updated it in their system and were supposed to fix it with the credit bureaus, yet it keeps appearing on my credit report, especially on EQUIFA-. Please correct this!!

Equifax customer in Massachusetts
Apr 21, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

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How Equifax handles Incorrect information on credit report complaints

Created with Highcharts 4.2.3EquifaxComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/201610/201611/201612/201602505007501000Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EquifaxIncorrect information on credit report0.2%74.5%0.0%24.3%1.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIncorrect information on credit report0.0%29.5%0.3%0.1%68.8%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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