Big Picture Loans, LLC Consumer Loan Complaint

Installment loan Managing the loan or lease

Big Picture Loans, LLC Consumer Loan department,

Installment loan Managing the loan or lease California

I received an installment loan from a company and was preapproved through a letter from this company, which claims to be tribal and in the approval letter claimed that I was one of only a few to be approved for a loan from this company. I then went to the website and applied for a - loan which I was approved for and in the initial repayment schedule showed that I will be repaying - which is reasonable for a - loan. After the loan was completed, I received a call from one of their representatives to talk over what the loan entails. The call lasted roughly - minutes which included a recording I was made to listen to for about 2 of those minutes, afterwards the person came back on the line and proceeded to read a fixed statement in the most slow, monotone and non enthusiastic way possible, seemed like a way for me to tune out what exactly was said in order to cover up mal business practice. Once I received the money which was deposited the next business day, I tried to open the loan agreement online and my browser returned an, " unable to view


page shows -, but the structure will force the consumer to make a payment of - four times and then a fifth time of - before making any dent to the original - loan and that the total - would be repaid over the course of 24 months. with an interest rate of over 800 % roughly on every repayment. which over the course of - months repayment would be close to -. I was not made aware anywhere in the initial mail, any emails or even in the websites application process that this would take - months to repay wit an out of this world interest rate. I have searched online and not to my surprise I found others who have had similar issues.

Big Picture Loans, LLC customer in California
Apr 16, 2016

* Source: CFPB Complaint Database

Big Picture Loans, LLC response to complaint:
Closed with explanation

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