Wells Fargo & Company Credit Card Complaint

Billing disputes

Wells Fargo & Company Credit card department,

Billing disputes Georgia

i have paid, my credit card monthly online, as I knew I was going on my honeymoon in - I went in on the card holders site and pre schedule the last payment of $12.00 to come out ... to my surprise when i got back from my honeymoon and check all my bills they all drafted but this - ... the bill was due -/-/- i went in and made the payment on - and call and told their customer service their online system did n't draft the payment. They have now reported 30 days past due on my credit report as of - ... but just sent me a new bill saying the $12.00 is due -/-/- ... this company billing system is completely miss leading and not functioning properly they have destroyed my credit over a $12.00 bill that has been paid! Please assist me in getting this corrected the card holder is wells fargo, I have had the card since - and never had a 30 day past due on any of my cards. I 'm a real estate agent and investor and know the importance of credit, this is going to cause all of my creditors to increase my interest rates! the company is wells fargo -

Wells Fargo & Company customer in Georgia
Apr 15, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20162/20173/20174/201701234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyBilling disputes71.2%25.0%3.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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