Wells Fargo & Company Credit card department,
i have paid, my credit card monthly online, as I knew I was going on my honeymoon in - I went in on the card holders site and pre schedule the last payment of $12.00 to come out ... to my surprise when i got back from my honeymoon and check all my bills they all drafted but this - ... the bill was due -/-/- i went in and made the payment on - and call and told their customer service their online system did n't draft the payment. They have now reported 30 days past due on my credit report as of - ... but just sent me a new bill saying the $12.00 is due -/-/- ... this company billing system is completely miss leading and not functioning properly they have destroyed my credit over a $12.00 bill that has been paid! Please assist me in getting this corrected the card holder is wells fargo, I have had the card since - and never had a 30 day past due on any of my cards. I 'm a real estate agent and investor and know the importance of credit, this is going to cause all of my creditors to increase my interest rates! the company is wells fargo -
Wells Fargo & Company customer in Georgia
Apr 15, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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