Arbor Residential Mortgage LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Arbor Residential Mortgage LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

Seneca Mortgage Servicing is infringing on my rights as a senior citizen ( over - ) to pay my real estate taxes in accordance with Texas law section - which allows taxes to be paid in - equal amounts due -, -, - and - without penalty or interest. I 've been doing this for the last 14 years with no problem. On -, I received a letter from Seneca regarding non payment of delinquent taxes even though I was on schedule and my taxes were being paid. They gave me 30 days to contact the office for resolution. I contacted their office on - and they informed me that Seneca had already paid the taxes on - and an escrow account had been set up. I 've made - phone calls to the Seneca tax office and customer service with no resolution. This is an obviously ploy to unethically/illegally set up an escrow account.

Arbor Residential Mortgage LLC customer in Texas
Apr 11, 2016

* Source: CFPB Complaint Database

Arbor Residential Mortgage LLC response to complaint:
Closed with explanation

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