Arbor Residential Mortgage LLC Mortgage Complaint

Arbor Residential Mortgage LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

Hello, I 'm in desperate need of mortgage intervention. I 'm a senior home owner with fixed income. I 'm having a big problem with my lender. I 've have my home for 26 years. Back in 2009 my sub- division suffered a devastating flood that affects the value of all property in the sub-division. For the past three years, I have family illness that causes me not to be able to make my $1200.00 mortgage payment. So, I reached out to my lender Seneca Mortgage Servicing, LLC, out of New York. I reached to them to let them know that they need to lower my principle or to re-finance my mortgage because of the devastating loss of the value. I paid another company to help me to intervene. What I did n't realize is that Seneca Mortgage servicing only reduced my payment, but redo it for another 40 years. I did n't know this until I came back home from helping my ill family. I consider this practice as PREDATORY LENDING. I need help in getting this issue resolved. I should not be starting over for another 40 years when I 've had the house for 26 years already. WHO DOES THAT. They split the mortgage into -, - is for $120000.00, and the other is for $55000.00. The house does n't worth this $170000.00, and I should n't not be starting over. I thought that after two years of not missing any payment, they will forgo the $55000.00, part of the split. That was my understanding. Seneca Mortgage Servicing, - - -, -, -, -. Home address : - - -, -, -, -. I need set up a new financing plan that does n't include the $22000.00. Please help me!!!