Javitch, Block & Rathbone LLC Student Loan Complaint

Javitch, Block & Rathbone LLC Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Ohio

- hired a third party debt collector for my defaulted debt. The debt collector is -. - is out of my state where I borrowed, so they have farmed it to a network debt collector called Javitch Block. I have worked with Javitch Block for 5 years to repay the debt I defaulted on under the pretenses that there was no interest, and the current debt balance is in the area of $8000.00. After not receiving paperwork from the creditor nor Javitch Block for some time, I inquired in - 2015, which ended up in having to go to the - for assistance after many refusals to assist me in getting this information. To date, and after many emails, many letters, certified mail requests, I have not had the debt verified by Javitch Block. This includes their right to collect from me, whom they are an agent for, balance, interest, and other pertinent information I am due under fair debt collection rights. Additionally, not only has the company not verified the balance of this account, but by misrepresenting the balance and interest rate over the phone, they have misplaced nearly $6000.00 of the debt as the creditor states that money went to interest. I am not in a position where I have paid $12000.00 and only received half of the credit due to dishonesty. Furthermore, the debt collector, who states they are an agent for - refuses to honor the settlement agreement address in -/-/- by - themselves. I have not received a written confirmation that after misleading me for 5 years, that Javitch Block intends to accept a lesser payment on behalf of their client without suing me for failing to meet our initial payment plan. I also have been told by Javitch Block in recording calls that the collection account is in a " holding '' position, and while I can make payments, it is not an active collection. Upon disputing the credit line on my credit files, - states otherwise and continues to post a much larger balance.