Wells Fargo & Company Money Transfers Complaint

International money transfer Other service issues

Wells Fargo & Company Money transfers department,

International money transfer Other service issues

We recently asked our Wells Fargo branch in -, NC to transfer funds from our account at that branch. The transfer requested was an international transfer from our account to the bank account of a business in the -. Wells Fargo refused to transfer our funds. We were told that Wells Fargo would only perform such a transfer if - of us was physically present in the - branch.

Wells Fargo & Company customer in
Mar 21, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints3/20163/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyOther service issues100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther service issues4.9%1.5%15.7%75.9%2.0%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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