U.S. Bancorp Credit Card Complaint

Cash advance fee

U.S. Bancorp Credit card department,

Cash advance fee Georgia

Bank continues to charged interest on cash advances that have been paid off. Internet Payment Thank You $290.00 Minimum due $37.00 pd - on CA - now paid back -/-/- Internet Payment Thank You $280.00 Minimum due $30.00 pd - on CA. -/-/- Internet Payment Thank You $150.00 Minimum due $36.00 pd back - CA - on CC balance These 3 payments were to cover my cash advance. All were well above my minimum payment due and extra should have been applied. The first CA was - and paid back within 3 weeks.

U.S. Bancorp customer in Georgia
Mar 17, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints3/20133/20166/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpCash advance fee66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCash advance fee0.6%3.7%4.9%7.4%38.3%44.4%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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