Domestic (US) money transfer Wrong amount charged or received
PayPal Holdings, Inc. Money transfers department,
Domestic (US) money transfer Wrong amount charged or received Florida
PayPal Credit problems : My dispute lies in a purchase made on Ebay on - -, - for $43.00. This was paid on - -, using my - - card, and I have this confirmed from both Ebay ( ref number - ) and my - - statement. However PayPal Credit claims that on - -, they paid a bill for $42.00 and then did not send any form of statement until - - at which point multiple billing cycles had passed and interest and late charges were applied. I checked with the vendor and he never received two payments, ONLY my credit card payment.
representative told me my account was now cleared and closed. At no time ( during over 3 hours on the phone with PayPal Credit ) did they assign me a dispute number or make any attempt to clarify ther billing error. However, after my last call I was assured that my payment of $46.00 ( which was paid only to put a halt to the continuing bills and failure to respond by PayPal Credit ) would cover all costs and no further statements or charges would be assessed. Now I have received another statement claiming I still owe $100.00.
PayPal Holdings, Inc. customer in Florida
Mar 17, 2016
* Source: CFPB Complaint Database
PayPal Holdings, Inc. response to complaint:
Closed with monetary relief
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