Nationstar Mortgage Mortgage department,
Reverse mortgage Loan modification,collection,foreclosure California
My mother had to go to an - - facility in - or -. She threw away all of her paperwork ( insurance, loan, etc ) I did not know until she was very ill that she had a reverse mortgage. - bought her loan from - - -. I have a POA and I have been asking - for documents, contracts and a loan history since - of last year. I finally received paperwork in - of - and two days later was informed they are starting to foreclose on her house. Her contract with - - - says the non-occupancy agreement is for 12 months. I believe it should be 12 months from the date I finally got documents. There is more to the story like they did not assign an individual to help me. Also I believe they changed the original contract she had with - ( concerning occupancy ). I understand from a - counselor and my real estate person that - wants not only what they are owed but the equity in my moms home. She is absolutely and totally -. I just want to get my moms house sold so I can take care of her. I am at wits end.
Nationstar Mortgage customer in California
Mar 16, 2016
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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