Other bank product/service Making/receiving payments, sending money
Regions Financial Corporation Bank account or service department,
Other bank product/service Making/receiving payments, sending money Florida
I had an overdraft protection account with my bank, and they were withdrawing automatically from my account. When my financial situation changed, and my credit score took a hit, the bank decided to close my account, and not give me access to the protection of overdraft. Even though, they were still withdrawing payment. Once they closed account, they did not alerted me that automatic payment would stop on the balance of the account and the account was delinquent. They reported me to credit bureaus and after I asked and wrote to them, without a response to remove the information as I had continued to pay once I had pulled my credit report.
Regions Financial Corporation customer in Florida
Mar 15, 2016
* Source: CFPB Complaint Database
Regions Financial Corporation response to complaint:
Closed with non-monetary relief
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