Seterus, Inc. Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Seterus, Inc. Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

See Prior CFPB Case # - SETERUS - Fraudulent and bad faith lending practices. Fraudulent foreclosure. Misrepresentations in lending. In -, my mother passed away and I inherited her condominium located at - - - -, -, California -. As the estate was finalizing, the Lender was transferred from - to - ( see prior complaint against - ). After multiple 'lies '' by - and bad faith, - then transferred the Loan to Seterus in - which required me to start the process over of assuming a loan. Seterus, throughout the process, has misled me, committed fraud, backdated letters sent to me, indicated they sent letters which were never sent and are attempting to 'steal ' a property and I am doing everything possible to assume. They have set a foreclosure date of - -, - so that matter is urgent! I am providing extensive documentation of my communication with - and Seterus and their bad faith and fraudulent lending practices. Where is process now? After being told


had spoken with - - of Seterus on - -, - who indicated my Assumption packet was complete with the exception of a utility bill and an address. I immediately faxed the requested information ( attached ). Thankfully, I phoned Seterus today ( - -, - ). I spoke with - - who informed me that - - was incorrect and an entirely NEW Loan Assumption packet was needed. This was the first time I was informed as such. It is clear that Seterus and committing fraud and bad faith and attempting to steal my property. At all times, I 've tried to pay the mortgage and assume the loan, but Seterus continues to misrepresent the status of my assumption packet in an effort to sell my property. This is my home and I want to keep this property. Please read prior Case # -. I have now initiated at least 8 phone calls with Seterus and am basically lied to or mislead in every call. As an attorney myself, I 've never encountered such fraud and bad faith. Please help. I 've done everything I can to assume this loan and the predatory lending practices by Seterus will not stop.

Seterus, Inc. customer in California
Mar 14, 2016

* Source: CFPB Complaint Database

Seterus, Inc. response to complaint:
Closed with explanation

Consumer disputes how Seterus, Inc. handled their complaint

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