Enova International, Inc. Consumer Loan department,
Installment loan Managing the loan or lease Missouri
I paid off the Loan yesterday -/-/2016 and today I when I look at my bank account I find that they took the pay off payment twice. When I called them I was told that I set it up to pay if off twice. Which I did not do. I was told that it could take 10 to 14 days to get the overpayment back. When I asked about all the overdraft charges I was told that they would not refund them as I 'm the one that set the payment up twice. When I asked to speak with a manager I was put on hold and then hung up on. I have tried calling 3 time this morning and have gotten nothing but the run around.
Enova International, Inc. customer in Missouri
Mar 09, 2016
* Source: CFPB Complaint Database
Enova International, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.enova.com/ |
| Phone | (312) 568-4200 |
| ghohnstein@enovafinancial.com | |
| Address | 175 W Jackson Blvd Ste 1000 Chicago IL 60604 |
| Enova International, Inc. | |
| Enova International, Inc. |
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