Big Picture Loans, LLC Consumer Loan Complaint

Installment loan Managing the loan or lease

Big Picture Loans, LLC Consumer Loan department,

Installment loan Managing the loan or lease Oklahoma

I took out a loan from - - for $400.00. I was told there would be a $140.00 service fee but after the loan was complete I received an email showing I will be paying back a total of $1800.00. I have to date already paid back a total of $560.00 but they are still deducting money from my checking account. They are charging an interest rate of over - %. The company has now changed names to Big Picture Loans.

Big Picture Loans, LLC customer in Oklahoma
Mar 08, 2016

* Source: CFPB Complaint Database

Big Picture Loans, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Big Picture Loans, LLCComplaint HistoryComplaints3/20164/20165/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Big Picture Loans, LLCManaging the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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