Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report Massachusetts

I have made repeated attempts to obtain my consumer report. Chex Systems Inc has failed to respond in an appropriate fashion. After failing to open an account with Simple.com and - - Checking due to my Chex Systems score, I ordered my report online. I contacted them via phone on - - 2016 and was informed that the report would be sent the next day. I called again on - - 2016 and told them that I had n't received the report - the agent said they would send another one later that afternoon. No explanation as to why I had n't received the first report was given. I called once more on - - 2016 and was informed that the report had n't been sent on the afternoon of - - as promised. It turned out that the agent I spoke to on - - had lied to me. However, they claimed to have sent it earlier that day ( - - ). They 've outsourced their customer service to


I have a very high credit score and my banking record is very clean. I 'm not, and never have, been in debt. I can only assume that they 're reluctant to send me my report because there they are unable to validate the false claims. This is clearly in violation of the Fair Credit Reporting Act and I will pursue this in the courts, if this is not cleared up very soon. Please remove my banking record from Chex Systems with immediate effect.