First National Bank of Omaha Credit Card Complaint

First National Bank of Omaha Credit card department,

Delinquent account Illinois

This complaint involves more than the original credit card company. I had credit life/- insurance on this credit card, as I was -. On - -, -, I was -. I contacted credit card company shortly after my diagnosis, due to a need for the credit life/- insurance to go into effect.


attached and interest rate skyrocketed. I tried many times to resolve the matter with both the credit card company and the insurance company by telephone, but each blamed the other for the misgivings on the account. When I asked for a manager from the credit card company to call me, in an effort to resolve issues with the account, I never received communication from a representative who could correct the misgivings with the account. The account was sold to a debt collecting company on - -, -, who not only harassed me by phone, but who also sent a private investigator to my home on several occasions, who left notes in my mailbox, and would pound on the doors to my home. I acquired an attorney who represented me in the matter, the case was dismissed in court without prejudice, on - -, -, but the debt collecting company has out sourced collection to another agency. The original debt collecting company continues to report this as an open account to credit bureaus.