Arbor Residential Mortgage LLC Mortgage Complaint

Arbor Residential Mortgage LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

It is about Escrow balance last year. I moved in to my new house -/-/2016, the escrow that they hold was about $9000.00 to pay for Home insurance and property tax. The - tax that they pay was only $500.00 and Homeowner insurance is only $810.00 dollars. They send me analysis that I have big balance and it is going to be refunded to me by -. It is now middle of -, I still did n't received the money. I called and send several emails, they said it is process and takes 7-10 business days. I am getting no where with Seneca Mortgage Company.