SunTrust Bank Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

SunTrust Bank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Florida

Do to recent events that Loan # - is missing a large amount of funds from escrow & loan principal balance, further there is evidence of misapplied, duplicated, removed funds and faulty -. The borrower is requesting evidence which SunTrust has so far ignored. SunTrust stating that they originated the loan but now they are only the Servicer NOT the Note holder/Investor. Certified Copy of the Note, all Assignments and Endorsements. ( see attached official Request )

SunTrust Bank customer in Florida
Feb 05, 2016

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3SunTrust BankApplication, originator, mortgage brokerSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage brokerSource: Consumer Financial Protection Bureau

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