First National Bank of Omaha Credit Card Complaint

Other

First National Bank of Omaha Credit card department,

Tennessee

On this day at approximately - I received a call on my personal cell from - I did answer it. And it was a rep from First Bank Card. Before she began to ask me any questions I asked her why is she calling me at -, she stated she did n't realize what time it was. I stated " you call me every day, so why are you call me at - in the morning '' " Do you know this is a violation of the CFPB '' and she stated yes and then went quiet on the phone, and I told her I would be in contact soon. Once I hung up, I picked up my other phone to see if they had called that phone, and she sure did at - and she left a voice mail as well. I will attach the vm and the phone log. The bill was paid the day before and has always been paid.

First National Bank of Omaha customer in Tennessee
Feb 04, 2016

* Source: CFPB Complaint Database

First National Bank of Omaha response to complaint:
Closed with explanation

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