PayPal Holdings, Inc. Credit Card Complaint

Billing disputes

PayPal Holdings, Inc. Credit card department,

Billing disputes Massachusetts

I have a PayPal credit account. The credit account includes credit from PayPal directly, and a link to my - credit card. I once paid a PayPal credit bill using direct pay from my bank account. On - -, PayPal, without my consent, or any notice to me, debited my bank account for a PayPal credit transaction. I never gave authority for PayPal to ever directly charge my bank account.

PayPal Holdings, Inc. customer in Massachusetts
Feb 02, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints1/20162/20163/20165/20166/20167/201601234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Billing disputes50.0%25.0%25.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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