Wells Fargo Credit Card Complaint

Wells Fargo Credit card department,

Balance transfer fee California

Sir, Madam I am writing this letter to complain Well Fargo bank. 1. When i did a second balance transfer on phone they told me that, i just pay only one time charge for balance transfer either $5.00 or 3 %, ( No interest charge ), but when i received a bill, there is the interest charged on my bill. I did call the Well Fargo bank, but they did not resolve that happen. 2. I had never applied for credit defense, but they automaticlly made up the paper, and charged in my account. I was so frustrated and call them, they already credit back to my account, but that was illegal? 3. I had never applied for Loan, but they automaticlly made up the paper, and charge me - dollars. i was very frustrated, went to the bank asked them to clear it ( because that is fraud ). they did clear for me but that was illegal? Hi Sir, madam, i am depressed, sick because of the Well fargo bank. i have a trouble sleeping every day .Could you please help me I am waiting for your response - - my email is --