Ditech Financial LLC Mortgage Complaint

Home equity loan or line of credit Settlement process and costs

Ditech Financial LLC Mortgage department,

Home equity loan or line of credit Settlement process and costs Massachusetts

This is in regards to my second mortgage account # -, that I had with GreenTree. Green Tree sent me a letter stating that my loan was eligible for loan forgiveness and I was working with then to get a lien clearance on the loan. This Loan was transferred to ditech and they started harassing me with their letters. ditech should be working on forgiving my loan and issuing a title clearance on it.

Ditech Financial LLC customer in Massachusetts
Jan 20, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

Consumer disputes how Ditech Financial LLC handled their complaint

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How Ditech Financial LLC handles Settlement process and costs complaints

Created with Highcharts 4.2.3Ditech Financial LLCComplaint HistoryComplaints2/20125/20127/20129/201211/20121/20134/20136/20138/201310/201312/20132/20144/20146/20148/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/201611/20162/20174/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ditech Financial LLCSettlement process and costs1.0%87.0%1.9%3.8%1.4%4.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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