TMX Finance LLC Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

TMX Finance LLC Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Georgia

I got a loan from a Payday Place in - GA. When I took the loan out 3 mos ago they told me that it was an installment loan and i agreed i didnt have to put any of my stuff up the man behind the counter told me he already took care of that. I asked him and he showed me a paper of many items on a list I told him that I dont own any of that and he told me dont worry that he makes up paper work all the time so he told me my 1 st payment will be around $70.00 dollars because I am on SSI check I get once a month. I get $680.00 to live on a month for myself and my younger son. I went into pay my 1st payment and since i was 1 day early I had to pay a fee of $110.00 that upset me I asked the lady where that man was that took my loan app. And she said that he is not with the company anymore so they moved me from a installment loan to a 30 payday loan i could not pay $700.00


extra of $80.00 dollars The lady was very very rude to me she said that since i was paying early that i had to pay $90.00 and if I didnt pay that it will cost me each day of being late $35.00 dollars. They have called me everyday for 10 days now and told me that I have no rights. They called me day and night and even on there own cellphones. I called then yesterday - - - and the lady at Insta Loan told me that if I did have $200.00 To her I will be in jail she was so rude to me My - are falling apart ehat can I do. Thank You.

TMX Finance LLC customer in Georgia
Jan 20, 2016

* Source: CFPB Complaint Database

TMX Finance LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3TMX Finance LLCComplaint HistoryComplaints11/201312/20135/20146/20149/20141/20157/20158/20151/20163/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TMX Finance LLCCharged fees or interest I didn't expect14.3%78.6%7.1%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCharged fees or interest I didn't expect5.7%4.1%2.5%5.2%82.2%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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