Checking account Account opening, closing, or management
FNIS (Fidelity National Information Services, Inc.) Bank account or service department,
Checking account Account opening, closing, or management New York
On - 2014, my purse was stolen from my car in -, -. I called - - right after the incident to inform them my wallet with debit card, credit card and photo ID was stolen. However, they let the person/people that stole my purse cash checks on my name in another state a couple of days later. My account was frozen until the case was resolve - months later. Because the process took so long and the bad service at - -, I decided to move my account to - - in -. Recently, I moved to - where - - is not available and also got married, I 've tried to open another checkings account in a local bank but i 'm not allowed. Also, I tried to open an join account in - with my husband, who is a - costumer, but I ca n't do either because - - let someone steal from my account twice even though I called and cancelled everything. They even let it overdraft by thousands of dollars. I have the police report which states someone broke into my car, I even have the receipt from my cars repair. I have excellent credit. However, I not allowed to open a checkings account because of - - 's incompetence. To this day I do n't understand how - - let this happen. Who cashes checks for - in a different state after they called a few days before to inform the bank about a robbery. On top of stealing from a client then they do n't let people bank with anyone else.
FNIS (Fidelity National Information Services, Inc.) customer in New York
Jan 20, 2016
* Source: CFPB Complaint Database
FNIS (Fidelity National Information Services, Inc.) response to complaint:
Closed with explanation
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