Bank of America Credit Card Complaint

Bank of America Credit card department,

APR or interest rate Oregon

I have an - Visa issued through Bank of America ( America 's most hated bank, I now know ). Should have known better. However since I pay all credit card balances in full every month I thought there would be no issue. I set up automatic bill pay to remove from my checking account the full amount of the credit card bill each month. There is a warning on the BOA website that the instructions might not be in effect until the next billing cycle, which is reasonable. However it 's now been - cycles and they continue to debit my bank account for the minimum payment of $25.00 ( an option I would NEVER choose ) and charge me interest on the remaining balance. On - - - I called to find out why my instructions to pay the FULL STATEMENT BALANCE every month were not being followed. The customer service representative assured me I would see the correct amount paid on the next statement. My new statement ( - - ) also shows BOA again removing only $25.00 from my checking account, and again charging interest on the balance. They clearly make a lot of money by not following instructions from their customers. I would cancel this card today except I really like - companion fare deal. Too bad they have chosen BOA to issue their card.