ProCollect, Inc Credit Reporting Complaint

Incorrect information on credit report account status

ProCollect, Inc Credit reporting department,

Incorrect information on credit report Account status Texas

While I was in law school I received a phone call from ProCollect, Inc., and a letter to my mother 's address claiming I had a balance on my account for a medical visit. When I asked for documentation so I could pay the bill, they refused and demanded payment of the amount stated verbally. I had no recollection of a past visit to which I owed a balance. I responded in writing to the letter and received no response. When I followed up online via their Chat assistance, they claimed it was for a visit in the - - area on a date I was in -, Texas, and at a hospital I have never been to. Also, I have always had health insurance and anytime I went to the hospital it would have been filed on the insurance for my records and I would have had to made a co-pay the date of the visit. My insurance records show no evidence of a Doctor 's visit on the date stated either. Now, ProCollect, Inc., has reported the debt but claimed it was " PAID '' on my credit report. This makes no sense as I have never made any payment to the company, I have disputed the charge and requested proof of my balance to which none has ever been received.

ProCollect, Inc customer in Texas
Jan 06, 2016

* Source: CFPB Complaint Database

ProCollect, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3ProCollect, IncComplaint HistoryComplaints5/20134/20147/201510/20151/20163/20166/20163/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ProCollect, IncIncorrect information on credit report100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIncorrect information on credit report0.3%68.8%0.1%29.5%1.2%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact ProCollect, Inc

https://procollect.com/
800.839.8186
infotocollector@procollect.com
12170 N. Abrams Rd., Suite 100
Dallas TX 75243

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