Specialized Loan Servicing LLC Debt Collection Complaint

Specialized Loan Servicing LLC Debt collection department,

Mortgage False statements or representation Attempted to collect wrong amount Florida

I had an account with SLS under account number # - which was a secured credit line for my home. This account was transferred from - - to - on -, 2013. This loan had a maturity date of -, 2013 and during the month of -, 2013, I called my lender and asked for a loan modification in order to extend the maturity date. I was told that it would be a simple process and kept making payments beyond the maturity date ( checks were accepted by SLS and cashed until -, 2013 ). I was not told that the loan modification would take one year, that I would be reported late, and instead, I was told to continue making payments after -, 2013. On -, 2013, however, SLS stopped accepting my payments and they started to report me as late until they completed their loan modification process. They were slow, negligent and mishandled the loan application process to my detriment. They extended the loan maturity date of -, 2013 by continuing to accept my payments and should not have reported me late to the credit bureaus. I am requesting that they remove all derogatory remarks from my credit report, given that I relied on their statements, I continued to make payments beyond the maturity date, as agreed, I was not told I would be reported late if I went through the loan modification process, and they took 12 months to process the extension, which was eventually granted, but by then I lost my home, since I was not able to refinance due to their negative credit reporting.