Amex Credit Card Complaint

APR or interest rate

Amex Credit card department,

APR or interest rate New York

I am having this American express account for like - years I keep on making my payments and the balance is not getting any lower they charge an APR of 25 % which is outrageous. I never missed a single payment ever I was the one who closed the account not they.

Amex customer in New York
Dec 21, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Company profile

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How Amex handles APR or interest rate complaints

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20168/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexAPR or interest rate72.9%12.2%7.4%7.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.7%48.7%24.3%9.2%7.5%9.3%0.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
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