TD Bank Credit Card Complaint

TD Bank Credit card department,

Other fee New York

I am holding a REDCard credit card - Target ) issued by TD Bank. I had an automatically payment associated with my - bank account. Since I moved - on -, I am gradually switching to use my - bank account. I am plan everything carefully ahead of time. On - -, I added my - bank account as the default account for automatic payment, but for some reason, their online system did not allow me to delete the old account. I think it should be fine, since it clearly showed that my new bank account is the default, which, should be used as the first priority of course. I am dealing with - every day, I know the -program should always use the default - out of so many choices. However, shortly after - 2015, I found out they actually still billed it to my old bank account ( - bank -, obviously they had been rejected since I had already stopped all payments from with that bank account and were going to close it soon.


me the return payment fee is cleared after she had a long talk with her supervisor and asked me to made the payment by phone. When I called the next day - - -, 2015 ), none of the agents in TD bank said they could see the reversed fees and they are supposed to do reverse any such fees? I talked with - of the supervisors, -, who said they wo n't disclose their last name or their employ ID to people. She said she is going to find out who talked to me the previous day, but wo n't give me my money back although she said it is NOT my fault! Anyway, I ca n't believe TD bank or Target set up such a silly system to fool people. Even if their system did not work right, they still want to charge their customers. I want to ask my money back. Beside I want their apology for their stupid and irresponsible system and services.