PayPal Holdings, Inc. Consumer Loan Complaint

Personal line of credit Account terms and changes

PayPal Holdings, Inc. Consumer Loan department,

Personal line of credit Account terms and changes Texas

I currently have a line of credit with PayPal credit that I 'm paying off. My monthly minimum payment is $35.00 and it is due on the - of each month. I have made the minimum payments on time for the last two months. However, my most recent statement had an unwarranted $35.00 late fee on it, even though I had made the payment on time for the current billing cycle. I 've attached both of my recent PayPal statements. The - statement indicates that the payment was made on - and was considered on-time. The - statement indicates that the payment was made on - for a payment that was not yet due until - yet I was charged a late fee on that same statement.

PayPal Holdings, Inc. customer in Texas
Dec 16, 2015

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints12/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Account terms and changes100.0%Closed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount terms and changes2.2%68.8%9.8%8.6%2.9%6.6%0.5%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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