Med-1 Solutions, LLC Debt Collection Complaint

Medical False statements or representation attempted to collect wrong amount

Med-1 Solutions, LLC Debt collection department,

Medical False statements or representation Attempted to collect wrong amount Indiana

Hello, I have a debt with Med-1 solutions and I have been deceived. I was told by my account respresentative on -/-/2015 that there were no derogatory remarks on my account at the present, but if I did not pay then there would be. I then asked the representative if I could make payments to the account in order to keep remarks off my credit. She stated that she could do that. So I made a payment of $100.00 and have been doing so at the same time every month for for 5 months. Again, this was under the agreement that my account would stay in collections, but not be reported to my credit report. The original amount due was $870.00 and it is now $370.00. Today -/-/2015, I decided to check my credit and I see that Med-1 Solutions has reported the debt to my credit report even though we had an agreement that they would not do so. I called Med-1 Solutions and was told that there was nothing they could do to remove it unless it was reported in error. I was also told that as long as the account still had a balance that it was


my first payment that there was still a potential for this debt to be reported to my credit report then I would have figured out another way to get it paid faster. I am not sure what is at stake for the account representatives when they collect money from consumers, but I feel as if she was not forthcoming to the point of deceiving me to believe that my account would stay out of collections as long as I was paying every month. I understand that the company will not remove the mark on my credit unless it is made in error. However, I do feel as it was in error. I was lied to in order for someone to take a payment. Additionally, I have not received any communication, or an updated bill since I started paying on -.

Med-1 Solutions, LLC customer in Indiana
Dec 16, 2015

* Source: CFPB Complaint Database

Med-1 Solutions, LLC response to complaint:
Closed with explanation

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