FirstMerit Bank Bank Account Or Service Complaint

Savings account Problems caused by my funds being low

FirstMerit Bank Bank account or service department,

Savings account Problems caused by my funds being low Ohio

First Merit Bank has charged hundreds of dollars in inactivity fees. Upon realizing this, I decided to make a payment of $100.00 from the account, which would take the balance down to a minimal amount ( and, presumably, avoid the inactivity fees ). Most recently, - separate inactivity fees - $35.00 each, $70.00 total - which hit my account at the same time as the $100.00 payment I attempted, caused the account to be overdrawn. It does not seem right that they can cause my account to be overdrawn as a result of their fees. Any assistance would be greatly appreciated.

FirstMerit Bank customer in Ohio
Dec 16, 2015

* Source: CFPB Complaint Database

FirstMerit Bank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3FirstMerit BankComplaint HistoryComplaints3/20126/201212/20121/20132/20134/20135/20137/20138/201310/201312/20136/201410/201411/20143/20156/20157/20158/20159/201510/201511/201512/20156/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3FirstMerit BankProblems caused by my funds being low58.3%38.9%2.8%Closed with explanationClosed with monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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