Nationwide Biweekly Administration, Inc Mortgage Complaint

Nationwide Biweekly Administration, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs California

Dear Sir I purchased my home in - - CA. in -/-/2015 -/-/- after making my mortgage payment I signed up with Nationwide after being told I would be paying my house off much sooner and even reducing the interest on my loan. I was told that my only cost would be $3.00 after each debit payment. After signing on with Nationwide I received some information however did NOT receive a copy of our agreement. -/-/- I received an e-mail from Nationwide stating that they were being force out of business, and would no longer be making my bank payments after -/-/-. At this time I have an excess of $700.00 that had been withdrawn from my bank account.


I was told that I would not be receiving a refund that my $700.00 was a Setup fee. I ask the lady that I spoke with to send me a copy of our agreement, since I had never received one, which she did comply with. Even though I was told that my only costs were the $3.00 bi-weekly fees associated with the bi-weekly withdraws from my account. As you can see from the agreement that was sent to me this morning, there is a Setup fee which for me is $700.00. It also shows that no moneys extra will be paid to my principal balance. Now tell me, why would anyone ever agree to this? I am hoping that you will be able to help me or at least help me contact someone who can. I am - years old and can not afford to lose this money.