JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Delinquent account Texas

Chase Bank is in violation of the Consumer Financial Protection Bureau 's Consent Order -. As required in paragraph - & - of this order, Chase Bank should have provided me with an effective credit agreement and at minimum copies of the last - ( - ) monthly Account statements. I have never received an effective credit agreement nor the last - monthly Account statements. On or about -/-/2015, at approximately - - CST, I contacted Chase Bank via telephone in order to request information in regards to these accounts. I spoke with - - with ID # - and requested that information regarding these alleged accounts be sent to me. - - stated that Chase Bank did not have information regarding these alleged accounts. This is a violation of this Consent Order because paragraph - requires that Chase Bank provide a consumer with an effective credit agreement and the last 18 months of monthly statements.