JPMorgan Chase Credit Card Complaint

Balance transfer fee

JPMorgan Chase Credit card department,

Balance transfer fee Missouri

I transferred - credit card balances totaling $660.00 to Chase at a promotional 0 % APR for 12 months. At the time my bill was due I paid my card in full less the balance that was under 0 % promotion. I was subsequently charged an interest fee event though I paid the full balance that was subject to interest charges.

JPMorgan Chase customer in Missouri
Dec 14, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20123/20124/20126/20128/20123/20137/20149/201410/201411/201412/20141/20152/20153/20155/20157/20158/201510/201511/201512/2015012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseBalance transfer fee51.5%24.2%9.1%9.1%6.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBalance transfer fee7.5%5.8%8.7%1.2%26.6%50.3%Closed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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