Credence Resource Management, LLC Debt Collection Complaint

Credence Resource Management, LLC Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Texas

The above is not really what I 'm reaching out to file a complaint. What happened was that I was sent to a debt collector by my wireless carrier ( - - - ) by the name of Credence Resource Management, LLC. This collector offered me a settlement amount which I paid as of -/-/-. I was told my payment settled the account in full and that the creditor ( - - - ) would be notified in a few business days. I verified that and was not done so they sent a receipt to me letting me know they had reached out and notified - - -. I received a letter this month from another debt collector by the name of - - saying I owe a remaining balance. So it appears that Credence Resource Management, LLC. did not settle my debt instead only paid a partial amount. I contacted Credence on - -, 2015 to see why they did not follow through on what I was told and had in writing on their receipt and assured in 3 business days it would be taken care of. I gave them 4 business days and they have not come through, yet again.