Financial Corporation of America Debt Collection Complaint

Medical Communication tactics frequent or repeated calls

Financial Corporation of America Debt collection department,

Medical Communication tactics Frequent or repeated calls Massachusetts

Brief description, This is for a medical bill for $100.00. I 've been - three times in the last 12 months, and this is - of - bills left that I have been tackling. My accounts were sold to a collection agency for my deductible portions before I even recovered. This Financial Corp of America, called my brother 's home number, - towns away with a different last name, and left a message for me on his family 's machine saying it was from a debt collector for ME giving my name. I called them back and asked how they got his number and they said it was listed as an emergency contact in my medical records. I would like to know how a medical collection agency has access to my medical records if this is in fact how they got his number. My brother is not listed on anything, anywhere. They also confirmed that they do have my correct address and phone number so there was no reason to call my family other than pure harassment. My family has been worried about me enough over 12 months, letting them know I have debt as well as a result of being sick is is more for them to worry about. I 'm beyond upset over this. My brother has the recorded call and the agency has my recorded call when I called on -/-/- at - -

Financial Corporation of America customer in Massachusetts
Dec 11, 2015

* Source: CFPB Complaint Database

Financial Corporation of America response to complaint:
Closed with explanation

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