The CMI Group, Inc. Debt Collection Complaint

The CMI Group, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Ohio

In - I cancelled my cable service with - - and followed their instructions to disconnect the service and return all the equipment. I verified with the clerk that took the equipment that there was nothing more that I had to do. A week later I received a letter from - - acknowledging the disconnect but that I had to return the equipment. I called and verified with the customer service representative that they show that I returned all equipment. One week later I receive a bill from - - for the next month 's service. I called again and was told that someone cancelled my disconnect order. I assured them that it was not me and that I no longer had their service in my home. I was told I would still have to pay the bill since I had access to the cable and I had not properly ordered the disconnection. I had the letter from - - acknowledging the disconnection effective -/-/- and said I was not going to pay the bill. The agent then told me I still owed for the equipment. I gave her the receipt number for the equipment. I am then told by


send the collection agency, my letter, the receipts and the letter from - -. I received a response back that no further action was required and I did not owe the money. This was early in -. On - -, -, I received another notice from a collection agency that I still owe the $45.00 from -! I called immediately and the agent told me that I had to pay this money. I explained that this was resolved in - and told them to have - - research their records. I was told I had to send them the documentation from -. I no longer have this documentation. I am sure that I shredded it earlier this year since it was resolved and I had no reason to believe that I would hear from them again. The agent told me that I still had to pay the money. I told her to go after legitimate debts and stop harassing me about this unjustified charge.