Wells Fargo Money Transfers Complaint

Wells Fargo Money transfers department,

Domestic (US) money transfer Other transaction issues Georgia

On - -, 2015, Wells Fargo ( WF ) allowed the transfer of $1900.00 from my business savings account to - - - QuickPay without my consent. I realized the transfer occurred on - when reviewing my balance and promptly calling Wells Fargo and initiating a fraud case. The information I received back on -/-/2015 was this was a - transaction and I am required to dispute this within 24 hours. I had never heard of a - and Wells Fargo did not explain that my accounts could be used for such transactions without my knowledge when opening the account. It took WF 2 weeks to get back with me with this information and they did not contact - - in that period and suggested I do so. I called - - and they said they could not do anything unless the WF fraud department contacted them. I informed WF of that on -/-/2015 and am awaiting a response. I am trying to run a small business and this has taken a large part of my time in the last several weeks trying to get recover my funds. I feel I am in a virtual loop between the big banks with no hope of resolution.