JPMorgan Chase Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

JPMorgan Chase Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt California

Re : Line of CreditChase sued me in - - Superior Court. The amount sued for was an incorrect balance. A payment they received, on the account was not credited. They did cash and retain the funds.


A rep stated if I pursued such a " trivial '' amount ( $ - ), it would cost more in legal fees, and they would not settle. $700.00 monthly was agreed to be paid to Chase. $700.00 has been paid EACH and EVERY month ON time. In the ensuing years Multiple Inquiries and/or requests have been ignored by CHASE, not even for tax purposes/payoff : Chase has NEVER issued a statement on this account. Chase has NEVER issued a balance on this account. Chase has NEVER issued an interest paid statement. Chase has to my knowledge never adjusted missing payment. Chase did acknowledge the payment had not been credited. Chase has ignored EVERY request for a balance. Chase has ignored EVERY request for a payoff. Chase has ignored EVERY " Demand '' for such. I do not know-how much they are acknowledging as paid, -if they are crediting all of the payments they are receiving. -if they did credit that missing amount they collected-what has been paid in interest, fees, -if the amount due has been paid, what is remaining, -what the payoff balance is-When the payments they are collecting will satisfy the account. ( i.e. when will it be paid ) Your assistance would be appreciated.

JPMorgan Chase customer in California
Dec 08, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints8/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20142/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201502.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseDisclosure verification of debt1.9%95.0%1.9%1.2%ClosedClosed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt4.9%76.1%1.4%15.4%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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