JPMorgan Chase Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

JPMorgan Chase Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Florida

I have been contacted by chase an account that I have disputed and do not owe as I explained my situation to them the representative said I see this might not be you. She then began to accuse me of living at an address that I have not lived at for many years and claim that I was lying about my info when I have proof that I was not living at said location. The phone number that contacted me was - I would like to resolve this issue and protect my rights as soon as possible. Thank you

JPMorgan Chase customer in Florida
Dec 07, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
In progress

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseFalse statements or representation94.0%2.6%2.6%0.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation3.9%77.5%2.6%13.4%0.6%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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