ATG Credit, LLC Credit Reporting Complaint

ATG Credit, LLC Credit reporting department,

Credit reporting company's investigation Problem with statement of dispute Illinois

I had a hospital visit where I saw several specialists. All medical providers billed me properly to the correct address. The - company who did not, - -, sent communication to the wrong addresses and never reached out to me otherwise ; the company has documentation of using the incorrect address, none of which are addresses my insurance provider, the hospital, nor myself have ever used. - - seems to have several addresses mixed up into - which created the communication error. They did however have my phone number and never used it to contact me and instead sent me to collections over $8.00. When I reached out to the collection agency, they were very rude and aggressive. The company, ATG Credit, refused to give assist me in a professional manner and also hung up on me. I then contacted - - and spoke with - who said they would reach out to ATG to have my account pulled back to the - - to get this discrepancy rectified. The communication between both companies happened on - -, 2015. Since then I have not received any follow up and ATG has reported my account as Key Derogatory yet again. I have paid them the $8.00 owed as I would have paid it if I was billed, but this is still on my report and the company did not hold up their end of the arrangement to remove the inaccurate credit infraction completely as if it were never there. IT should not have been there in the first place.