Homestar Financial Corporation Mortgage Complaint

VA mortgage Settlement process and costs

Homestar Financial Corporation Mortgage department,

VA mortgage Settlement process and costs Florida

I did a VA construction loan. The mortgage company allowed the contractor to overdraw the loan. The bank allowed the contractor to exceed the contract time line to complete the home without my permission. The Bank sent me all draw request the last - the contractor did not complete the work and I did not sign the mortgage company still dispersed funds. The contractor abandoned the job. The mortgage company allowed for my to apply for the refinance to complete the home with a new contractor. The mortgage company agreed to finance the completion of the home. When the home was completed they refused to pay the contractor the agreed amount and said they would only agree to a 90 day loan. I was force to return to the original loan and pay the contractor the remaining funds which depleted my saving and maxed out my credit cards. Then the mortgage company stated that the i would need an additional - for taxes even though the taxes were escrowed at closing.

Homestar Financial Corporation customer in Florida
Dec 05, 2015

* Source: CFPB Complaint Database

Homestar Financial Corporation response to complaint:
In progress

Created with Highcharts 4.2.3Homestar Financial CorporationComplaint HistoryComplaints12/201412/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Homestar Financial CorporationSettlement process and costs50.0%50.0%Closed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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