Regions Bank Account Or Service Complaint

Regions Bank account or service department,

Checking account Using a debit or ATM card Florida

During a recent review of my monthly statement I recognized several unauthorized charges from the - - which were supposedly initiated by my -. I immediately notified Regions Bank of my findings. Because of past experiences regarding a lack of follow through on the bank 's part I declined to initiate a dispute of the charges and instead contacted - myself. I was able to request a refund for all of the purchases. The refunds totalled approximately $450.00. I placed a follow up call to Regions requesting a refund for any overdraft fees charged as a result of these unauthorized purchases. I was given a blatant " no '' by both the CSR and her supervisor. I do n't feel that I should be charged overdraft fees for purchases which were refunded especially since I had to pursue the unauthorized charges myself to get any true resolution.