First Service Residential, Nevada, LLC Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

First Service Residential, Nevada, LLC Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Connecticut

I am trustee on a home my mother owned. There were several - dues levied on a monthly basis. - - contracts with First Service Residential for billing. I was not receiving bills in a timely manner. At the time of my mother 's death, the - dues were due for about three months. I paid in full, and the - cashed the check. Not two days later, I received a collection notice showing that over an entire year 's worth of dues were owed. I provided a written notice within 30 days disputing the debt stating it was paid and providing records. I asked Red Rock Financial Services ( the collection agency ) to verify the debt. I received no such records. I am now in the middle of selling the home. At signing, I was presented with a settlement statement from the title company stating that the - dues are in collection status and that the amount still owed is significantly higher than the yearly amount. I still have received no justification for this amount and from where it has arisen given that the fees were paid in full.

First Service Residential, Nevada, LLC customer in Connecticut
Dec 03, 2015

* Source: CFPB Complaint Database

First Service Residential, Nevada, LLC response to complaint:
Closed with explanation

Consumer disputes how First Service Residential, Nevada, LLC handled their complaint

Created with Highcharts 4.2.3First Service Residential, Nevada, LLCComplaint HistoryComplaints7/201412/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3First Service Residential, Nevada, LLCCont'd attempts collect debt not owed100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed5.0%73.1%1.4%18.3%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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