TD Bank Credit Card Complaint

TD Bank Credit card department,

Billing disputes Maryland

I had set up an electronic payment for my target credit card bill. Target never submitted the payment to my bank. They sent me a notice that the account or routing number I had entered was incorrect or that the account did not exist. The account did exist and was in good standing. I contacted target in response to their letter saying that they could n't process the online payment. The representative I spoke to was unable to take my account or routing number and gave me - pieces of misinformation ( documented in my letter to target attached here with ) I subsequently spoke to - other representatives - of whom said she was documenting my complaint. She failed to inform me that if I had a complaint it needed to be submitted in writing. I closed my account having paid for all merchandise. I did not pay the $25.00 fee. I submitted a complaint in writing which was rejected saying that Target could not have prevented the error.


other system that I have worked with has immediately rejected the information if there was an numerical error. Since Target closed my dispute they have been billing A late payment fee every month and some months they have also charged me interest. They also sent my account for collection and when I wrote to the collection agency to document the dispute I started receiving phone calls from another collection agency. Meanwhile my closed account was in - billed at $230.00 with a $35.00 increase each month. There seems to be no way to stop the continued accumulation of fees.